Corporate Travel
Ground Mobility
How we modernised BTR's digital presence to match 20 years of operational excellence.
Customer satisfaction score
0
%
Annual journeys supported.
0
K+



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client overview
BTR is a premier corporate travel and ground mobility company operating across 100+ cities in India with over two decades of industry experience.
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The Challenge
Despite the scale and quality of their operations, the digital presence did not reflect it.
Pain points:
- Dated Design Language
- Poor Consumer Trust
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what we did
We led the frontend redesign of their website and custom web application.
Includes
- Website Revamp
- Product development
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OUTCOME
The result was a modern, professional platform that communicates BTR's credibility and makes it easy for corporate clients to engage with their services.
Results
- Modern Market Presence
- 16k+ journeys supported.
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what we build
1. Website Frontend Redesign
We rebuilt the public-facing website to properly reflect BTR’s scale, experience, and service quality.
Includes:
- Designed a professional, fast-loading frontend serving users across 100+ cities
- Optimised the experience for mobile, ensuring seamless performance for corporate travellers on the go
- Redefined the brand's digital aesthetic to match their status as an award-winning mobility partner
- Redesigned navigation to make all service modules, including long-term rentals and bulk event vehicles, immediately accessible
2. Web App Interface and User Flow
We developed the frontend for BTR’s internal web application, which handles corporate booking and fleet management.
Includes:
- Built a clear booking interface with intuitive fare visibility and service selection
- Designed the frontend for real-time GPS tracking and chauffeur interaction
- Identified and removed friction points in the booking flow to improve adoption among enterprise clients
- Maintained a consistent design language between the public website and the web app
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Results
Results
96% customer satisfaction score through improved user experience and service flows
16,000+ annual journeys now supported through the enhanced digital platform
Replaced an outdated presence with a platform that reflects the quality of the business
Unified the design experience across website and web app for the first time
96% customer satisfaction score through improved user experience and service flows
16,000+ annual journeys now supported through the enhanced digital platform
Replaced an outdated presence with a platform that reflects the quality of the business
Unified the design experience across website and web app for the first time
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WALK AWAY WITH AN ACTION PLAN
Book a free 30-minute strategy call
We’ll review your site and ad account live, show you the exact fixes to get more demos, and send a written audit within 48 hours.
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Meta Award Winning Agency
Want results like these for your business?
Book a free call and we will look at your current setup and show you exactly what we would do differently.